For the Berlin estate agency Everpeak Properties we develop and run a real estate platform: website, app with map, online valuation, telephony with call notes and integration with the Propstack broker CRM. More than 1,400 listings in Germany and Spain, in ten languages.
One concrete process is enough to get started.
An agency with properties in Germany, Spain and the UAE and prospects from many countries. Listing data is maintained in the Propstack broker CRM. The platform had to use this data without duplicate maintenance and get enquiries reliably to the team.
DDC has developed and operated the platform since 2026: website with automatically generated listing and city pages, app with map and watchlist, online valuation for owners, telephony for the Berlin numbers, an admin interface and integrations with Propstack.
Live and under active development. New developments are imported into the CRM via the API, for example a project with 47 units including images and floor plans in one run.
Views from live operation, captured on the public website and in the app.
The office’s Berlin phone numbers are connected to the platform. What was discussed on the phone ends up in the CRM without anyone taking notes.
Prospects call the Berlin number. The call goes straight to the agent, optionally to their mobile as well.
After the call, a transcript and a short summary are created: who called, what it was about and which property was meant.
Contact and note are added to Propstack automatically, for known numbers directly to the matching contact.
Recordings are transferred encrypted and stored on servers in the EU. The CRM access key never leaves the platform server. Own numbers and internal calls are not added to the CRM.
Listings, images and floor plans come from the broker CRM; enquiries go back as contacts. New developments are created by import.
Dedicated pages for listings, cities and typical searches are generated and submitted directly to search engines.
Valuation and listing enquiries reach the team immediately, with a notification and a task for the same day.
Tell us about a process that takes up your team’s time. We discuss where automation could help and what is needed to define the next step.
Useful details: the current workflow, frequency and the outcome you need.
HEINRICH SCHNEIDER / DDC
heinrich@ddc.companyPrefer email? Write to us directly.